Amazon has pulled its Echo Wall Clock from sale, after some users reported experiencing connectivity issues.
The $29.99 clock is “currently unavailable” according to its Amazon listing following complaints over Wi-Fi. Customers raised the issues in the reviews section, and it appears the complaints have been enough for Amazon to take a second look at the device.
The withdrawal of the product was first spied by Wall Street Journal reporter Joanna Stern and has since been confirmed by The Verge.
Guess it wasn’t the time for the Amazon Echo Wall Clock. I reviewed it for our newsletter this week and in the process discovered it’s been pulled because of connectivity issues: https://t.co/1nGHW40rs7
— Joanna Stern (@JoannaStern) January 20, 2019
In a statement, the company said: “We’re aware that a small number of customers have had issues with connectivity. We’re working hard to address this and plan to make Echo Wall Clock available again in the coming weeks.”
The clock, which was a surprise announcement at Amazon’s big Echo update event last year, is completely unlike the other Echo devices in the range. It doesn’t have a microphone, a screen, or a speaker for communication with Alexa.
Related: Best Amazon Echo should you buy?
Instead, it is designed for to show timers set on other Echo devices, making it a handy companion for those cooking food or seeking to leave the house by a certain time. It offers both Wi-Fi and Bluetooth connectivity (when working) and, in true wall clock fashion, runs off four AA batteries.
The device is yet to launch in the UK and that release is likely to be put back further until Amazon figures out what’s wrong with the device.
Is Amazon’s Echo Wall Clock going a little too far? Or is another useful smart home companion? Let us know @TrustedReviews on Twitter.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
